Empower - Call routing and Non Geographic Numbers
EmPower is a powerful hosted inbound call routing service which provides the superior performance of a business class phone system but no expensive hardware to buy or maintain.
Whether you are a call centre or a consultant Empower’s versatile, scaleable system means it is configured to meet your exact requirements, providing the most cost-effective solution whatever the size of your business. It takes the expense and hassle out of communications; giving you time to focus on growing and controlling your business.
Using a simple online tool, you can define call routing for different times of day, types of callers, number dialled or even individual callers; welcoming callers with professionally recorded custom greetings, in-queue music or announcements.
Key Features include:
• Hunt Groups
• Auto Attendant & Extensions
• Interactive Voice Response (IVR)
• Music on Hold
• Web interface
• Personalised Greetings
• Out of Hours Services
• Fax to Email
• Voice over Services
• SMS notification of Voicemail
• Disaster Recovery
• Call Divert
• Call Management
• Voicemail to Email Delivery
• Call Recording with Archiving
Empower can be activated in minutes, by yourself or call the support line and we’ll be happy to assist. You can choose from 0800, 0844, 0845, 0870, 0871 numbers or if you wish local presence numbers with any dialling STD code of your choice.
Calls can be routed to existing mobiles, home and office phones so there’s no need for extra lines or expensive phone systems to be installed.Totally reliable
Additionally, Empower can receive faxes, automatically route calls to any member of your team in any location and provide callers with an auto-attendant IVR menu (e.g., “Press 1 for sales, 2 for shipping, 3 for billing,” etc.)
We are the only UK telecommunications provider to offer all customers a 30 day customer friendly agreement. Contact us on 0800 877 8810 for more information.